Privacy Policy for Ulysses Feast
At Ulysses Feast, we are committed to protecting the privacy of our guests and users of our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA).
Information We Collect
We collect various types of information to provide and improve our high-end dining and culinary experiences, private events, workshops, and consulting services. This includes:
- Personal Identification Information: Name, address, email address, phone number, and other contact details when you make a reservation, book an event, register for a workshop, or subscribe to our newsletters.
- Dietary Preferences and Allergies: Information you voluntarily provide regarding dietary restrictions, allergies, or specific meal preferences to ensure a safe and exceptional dining experience.
- Payment Information: Details necessary to process transactions, such as credit card numbers or other payment method information. We do not store full payment card details on our servers; these are securely processed by third-party payment gateways.
- Event and Service Specifics: Details related to your private events, culinary workshops, wine pairing experiences, or gastronomic consulting needs, including guest lists, dates, times, and special requests.
- Technical Data: IP address, browser type, operating system, referral sources, pages visited, and other anonymous usage data collected automatically as you navigate our platform. This helps us understand how our site is used and improve its functionality.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and Managing Services: To process reservations, manage event bookings, facilitate workshop registrations, and deliver bespoke culinary services.
- Personalizing Experiences: To tailor our services and communications to your preferences, including accommodating dietary needs and special requests.
- Communication: To send booking confirmations, service updates, respond to inquiries, and provide information about upcoming events, promotions, or new offerings, where you have consented to such communications.
- Improving Services: To analyze website usage, gather feedback, and conduct internal research to enhance our culinary offerings, service delivery, and online platform functionality.
- Security and Fraud Prevention: To protect our site, services, and users from fraudulent activities and to maintain the security of our operations.
- Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of our users.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your explicit consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our guests (e.g., payment processors, reservation systems, IT support, marketing platforms). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
- Consent: With your explicit consent, we may share your information for other purposes not outlined in this policy.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, firewalls, and encryption technologies. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights
Under applicable data protection laws, you have specific rights regarding your personal data. These may include:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files placed on your device. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of our site.
Links to Other Websites
Our online platform may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.
Changes to This Privacy Policy
Ulysses Feast may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your data protection rights, please contact us:
Ulysses Feast
8A Dempsey Road, Block 8,
Singapore, 247696,
Singapore